Rahayu, S. ., Y. . Mahrom, and S. . Helmi. “Customer Satisfaction Optimization: Impact of PLN Mobile Application and Price in the Context of PT. PLN Palembang Services”. Edelweiss Applied Science and Technology, vol. 8, no. 5, Sept. 2024, pp. 1311-2, doi:10.55214/25768484.v8i5.1834.