Jie, Y., Binti Makmor, N. and Ur Rehman, A. 2024. Research on analytical customer relationship management in China: Knowledge map analysis based on Citespace. Edelweiss Applied Science and Technology. 8, 4 (Sep. 2024), 1822–1840. DOI:https://doi.org/10.55214/25768484.v8i4.1610.